When a Simple Leak Becomes a New Roof

Absolute Assurance Restorations is one of the top rated roofing companies in Mansfield, Ohio. Without a doubt, we provide top level service when assisting customers to correctly identify roof and siding damage caused by fierce storms. In addition, we work with our customers to inform them of the best course of action when we do find storm damage to their home. Never should a homeowner have to go at it alone when trying to navigate the complex process of handling a storm claim. 

A recent customer of ours called us out for a typical leak in their roof and what seemed like a simple leak became a new roof. They just happened to be in an area that had experienced severe hail storm. Regardless, this particular customer was out of town and uncertain of how severe the storm had been, they simply noticed a small water spot on their ceiling. If anything, it just seemed like a simple repair. Nevertheless, they called us out for a free roof inspection and figured this was going to be a a quick and easy repair. Not even close.

Roof Hail Damage

What started out as a simple call for a small leak, ended up becoming a rather large storm damage claim for the homeowner. When one of our highly trained roofers got on their roof, what he discovered was large amounts of hail strikes that had severely damaged the shingles. He also documented that the flashing was severely damaged around the chimney area. (The obvious leak the customer called about was caused by the chimney flashing leak, more on that in a minute.) We provided the customer with the documented damage and as a result they contacted their homeowner’s insurance company to file a claim. 

What is important to note in this situation is that we were the second company this homeowner called. They hadn’t checked the credibility of the first company they originally called for an estimate. That first company gave them a quick repair estimate for the chimney flashing and didn’t even notice all of the severe roof damage from the hail strikes! The homeowner called us for a second opinion because we had superior ratings and reviews compared to the first company they had called. Unlike the other company, we were thorough and made certain that we inspected their entire roof and we documented everything the homeowner would need to make an informed decision with our recommendations. 

A Simple Leak Becomes a New Roof

In the end, because of our superior expertise to accurately identify storm damage and provide an excellent course of action, we earned their trust and performed all of the necessary work to restore their home to its proper condition. Most importantly, the entire job was paid for by their insurance company (minus their deductible)! Included in their storm damage roof repairs was an entire roof replacement, new gutters, flashing, and even two brand new second floor windows. 

If you need a roof inspection after a storm, contact Absolute Assurance Restorations. We are a top rated roofing company in Mansfield, Ohio. In the event you have storm damage, we will restore your residential roof, siding repair, windows, gutters, skylight repair, and any interior damage. Also, we do all types of roof including shingle roofs, metal roofing, slate, rubber and flat roofs. We don’t miss any damage and we follow a step-by-step process that guarantees your roof is installed correctly. Contact us for a free estimate (419) 709-7223 or fill out our online form.