roof repairs on roof in Galion Ohio
Hail Roof Damage Roof Replacement Storm Damage Roof Repair

Roofing Reviews Project 5: Storm Damage

Another customer left us an awesome review. It means a lot to us when customers offer kind and reassuring words about our work. I like sharing some of our customers stories to help future customers know what to expect when we do work for them, especially on roof projects. Hiring the right roofer is not always an easy task, but it helps to know what to expect from the roofer you hire.

Hail Damage Roofing

This customer contacted us after a severe hail storm hit their region. Typically, hail requires 1.5″ to 2″ hail to be damaging enough to affect large enough sections of your roof. Mostly, you might need some roof repairs, or some siding repairs. Large hail isn’t a typical weather effect in any region, however, when large hail strikes it really causes a lot of damage.

When large enough hail strikes your roof it can damage the seals on your shingles. Damaged shingles lead to water making its way underneath your roof and into your home. The effects can be very devastating to your roofing system and cause a lot of stress for any homeowner.

After responding to this customers call we got to work right away. We arrived quickly and did a thorough roof inspection. The storm damage from the home was extensive and covered almost the entire roof. We believed that this qualified them as storm damage and cause for them to pursue a roof damage claim.

flat roofing replacement by roofing companies in Galion Ohio

Hail Damage Roofers

Next, the homeowner coordinated a meet up with their insurance company and we pointed out all of the damage to their adjustor. It didn’t take long for their insurance company to offer to pay for an entire roof replacement as well as a solid amount of interior damage.

After insurance approval, we did an entire roof replacement on the home. We installed a superior roofing system that will protect the home for years to come. Also, we repaired all of the damage done to the interior of the home, leaving everything like new.

Lastly, this customer was so pleased with our performance that they had us do an additional roof replacement for them and referred us to their mother when she needed roofing services! In the end, that is what it is all about, serving customers in their time of need and providing superior workmanship so they won’t have to worry about their roof.

new roofing installation in Galion Ohio

“Jason and his crew handled storm damage to one of my rental properties as well as roof and water damage to my personal home. The work was top notch and they kept the interior of the house spotless while doing pretty extensive drywall demo and insulation removal. He did all the communication with the insurance company also which was a huge burden off of my wife and I. My mother recently suffered some roof issues on her home and my first call was to Absolute!”

Aaron Elliston

“Thank you for the review. We appreciate you letting us serve your restoration needs.”

-Jason Jones, Absolute Assurance Restorations

Roofing Companies

roof installation by roofers in Galion Ohio

 

Absolute Assurance Restorations are one of the top rated roofing companies serving Central Ohio. Our services include all types of roofing jobs like slate roof repair, metal, rubber and flat roofing. Also, we are one of the top siding companies in the region. In addition, we do skylight installation and repair, windows installation, gutters and gutter guards installation.

Contact us for a free roof estimate (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield 44903

Mansfield roofing home with new shingles and vinyl siding
Hail Roof Damage Roofing Uncategorized

Roofing Reviews Project 1

Demonstrating quality workmanship can be difficult sometimes. However, when we get great online reviews from our customers it is really helpful to show future customers what we are all about. So when we get roofing reviews it confirms to us that we are offering valuable services to our customers. 

Roofing Contractors Mansfield Ohio

roofing reviews for Absolute Assurance Restorations

Nothing but positives to say about Absolute Assurance. Professional, thorough, and dependable. Well pleased with the quality and timeliness of the work. Highly recommend them. They did roof, gutters, and some window replacement. Jason went above and beyond our expectations!

In this instance, we discovered severe storm damage on this particular homeowner’s roof. There were entire sections of their roof that were totaled because of hail damage. Also, some of their windows and most of their gutters were severely damaged by the hail as well.

Firstly, we documented all of the damage. Secondly, we walked the homeowner’s through our storm damage roof repair process so they knew what to expect. Next, we followed up with their insurance company after they filed the claim. 

Hail Damage Roofers

As is often the case, we had to have some back and forth with the insurance company about some of the damages. Sometimes that is necessary part of the process to bring a homeowner’s roof up to Ohio Code. Consequently, we got all of the damages approved by their insurance for a full roof replacement. In addition, the damaged windows and gutters were also covered by their insurance. 

Next, the homeowner selected the style of roof, windows and gutters they wanted. Then we scheduled the installation on a day that was convenient for them. Lastly, after the roof replacement was finished we cleaned up the yard and left no mess. 

After all of that, the customer rewarded us with a fantastic roofing review!

Principles Over Profits

Absolute Assurance Restorations are top rated roofing contractors Mansfield Ohio. The quality of our work is second to none and backed by our workmanship guarantee. We provide roof repair and replacement services on all types of roofs including, shingles, slate roofing, metal roofing, rubber roofing and flat roofing. Also, as one of the top rated siding companies Mansfield Ohio, we provide repair and replacement services on vinyl siding, aluminum siding and wood siding. Lastly, we do windows, gutters and skylight replacement

Contact us for a Free Estimate. (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield 44903

chimney damage and roof replacement home with new shingle roof
Hail Roof Damage Roof Replacement Roofing Storm / Wind Damage roof repair top rated roofing company

When a Simple Leak Becomes a New Roof

Absolute Assurance Restorations is one of the top rated roofing companies in Mansfield, Ohio. Without a doubt, we provide top level service when assisting customers to correctly identify roof and siding damage caused by fierce storms. In addition, we work with our customers to inform them of the best course of action when we do find storm damage to their home. Never should a homeowner have to go at it alone when trying to navigate the complex process of handling a storm claim. 

roofers mansfield ohio home with new shingle roof and brick siding

A recent customer of ours called us out for a typical leak in their roof and what seemed like a simple leak became a new roof. They just happened to be in an area that had experienced severe hail storm. Regardless, this particular customer was out of town and uncertain of how severe the storm had been, they simply noticed a small water spot on their ceiling. If anything, it just seemed like a simple repair. Nevertheless, they called us out for a free roof inspection and figured this was going to be a a quick and easy repair. Not even close.

Roof Hail Damage

roofing mansfield ohio two hands holding large chunks of hail

What started out as a simple call for a small leak, ended up becoming a rather large storm damage claim for the homeowner. When one of our highly trained roofers got on their roof, what he discovered was large amounts of hail strikes that had severely damaged the shingles. He also documented that the flashing was severely damaged around the chimney area. (The obvious leak the customer called about was caused by the chimney flashing leak, more on that in a minute.) We provided the customer with the documented damage and as a result they contacted their homeowner’s insurance company to file a claim. 

What is important to note in this situation is that we were the second company this homeowner called. They hadn’t checked the credibility of the first company they originally called for an estimate. That first company gave them a quick repair estimate for the chimney flashing and didn’t even notice all of the severe roof damage from the hail strikes! The homeowner called us for a second opinion because we had superior ratings and reviews compared to the first company they had called. Unlike the other company, we were thorough and made certain that we inspected their entire roof and we documented everything the homeowner would need to make an informed decision with our recommendations. 

A Simple Leak Becomes a New Roof

In the end, because of our superior expertise to accurately identify storm damage and provide an excellent course of action, we earned their trust and performed all of the necessary work to restore their home to its proper condition. Most importantly, the entire job was paid for by their insurance company (minus their deductible)! Included in their storm damage roof repairs was an entire roof replacement, new gutters, flashing, and even two brand new second floor windows. 

If you need a roof inspection after a storm, contact Absolute Assurance Restorations. We are a top rated roofing company in Mansfield, Ohio. In the event you have storm damage, we will restore your residential roof, siding repair, windows, gutters, skylight repair, and any interior damage. Also, we do all types of roof including shingle roofs, metal roofing, slate, rubber and flat roofs. We don’t miss any damage and we follow a step-by-step process that guarantees your roof is installed correctly. Contact us for a free estimate (419) 709-7223 or fill out our online form. 

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield, Ohio 44903
Secondary phone: (855) 567-7663
Email: jason@aaresto.com

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM

roof damage storm claim home with shingle roof
Hail Roof Damage Roof Replacement Storm / Wind Damage roof repair

Roof Damage Storm Claim Pro Tips

Absolute Assurance Restorations is one of the top rated roofing companies in the region. We pride ourselves on providing you with elite roofing and siding installation services especially on roof damage storm claims. We value our customers and the trust they have for us and we will always do right by them. However, not all roofing companies can make the same claim. Oftentimes, customers are persuaded to use companies who are either not that skilled in roofing or they place their trust in a referral and end up with a company who cuts corners to save money. Both of these scenarios tend to not work out well for the homeowner and create bad outcomes for them.

Roof Replacement Claim

For example, recently a homeowner contacted us about a consistent roof leak on a roof that was just replaced two years earlier. The new roof was paid for by their insurance company because it was a roof damage storm claim. This family trusted their insurance company’s recommendation to use a local roofing company to do the roof replacement. They were assured that this company was good due to the fact they were a “preferred vendor” by their insurance company. Why wouldn’t you trust your insurance company? That seems like it would be a wise decision. 

roof storm damage claim roof deck after shingle tearoff
The sheathing on this roof was not updated to meet the Ohio Revised Code (notice the large gaps between boards) before the new roof was installed by the shoddy contractor. This caused the shingles to not be fastened properly to the roof. We were called in to fix it correctly.

On this particular roof, the preferred contractor didn’t install the roof according to the Ohio Revised Code. (It is important to note, when your roof isn’t installed correctly your manufacturer warranty is voided.) And because of that fact, the shingles were not fastened correctly and were prone to get lifted up during wind storms. This caused consistent leaks from their roof. And despite all of the leaks that damaged the interior of the home, the roof didn’t have any visible damage from the ground. Basically, the shingles would get lifted up slightly during the storm, allowing rainwater to enter the home, then settle back down after the storm making it look like the roof was in pristine condition. 

Get a Roof Inspection

The homeowner kept contacting the preferred contractor who installed the new roof and they refused to stand by their workmanship. They didn’t believe that rainwater entering into the home was caused by them, despite the fact that they installed the roof! This back and forth went on for multiple years. Frustrated, the homeowner gave up trying to get them to do the right thing. 

We were called to do a free “no contact” roof inspection to diagnose the problem for them. Because of our extensive experience diagnosing roof leaks, we figured it out pretty quickly. Ultimately, we had to replace their entire roof due to it being installed incorrectly. In contrast to the previous company, when we installed the new roof, we installed it correctly and in accordance with the Ohio Revised Code. Above all, the problem is now solved, no more rainwater leaking into the home during storms. 

Use a Certified Roofing Company

I believe this story is important for all homeowners to be aware of. Most insurance companies will do the right thing in most cases. However, don’t just take their word for it about a preferred contractor. Sometimes who they prefer won’t put your needs ahead of the insurance company’s needs. 

The best way to avoid a shoddy roofing company is to check their license and insurance credentials, their reviews, and most importantly check to make sure that your roofing company is a certified installer so your new roof warranty doesn’t get voided. By following these roof storm damage claim pro tips you will be more likely to have a positive experience. 

Absolute Assurance Restorations is one of the top rated local roofers in Mansfield, Ohio. And we are certified by GAF and Certainteed shingle companies. We provide all residential roofing services and roof repairs. We do shingles, metal roof repair, slate roofing, rubber and flat roofs. Contact us for a free estimate (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield, Ohio 44903
Secondary phone: (855) 567-7663
Email: jason@aaresto.com

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM

Siding Damage from Storms
Hail Roof Damage Roof Repair Roofing Siding Storm / Wind Damage roof repair

Siding Damage from Storms

When a Storm Damages Your Siding

When a storm damages your siding you will need to get an inspection done as soon as possible. If there are visible holes or cracks in your siding then you will need to get it repaired as soon as possible. High velocity crosswinds can blow debris or hail directly into your siding causing severe damage. Oftentimes, the damage is more severe than most people realize because it goes beyond just needing siding replacement. There may be hidden damage toward the peaks of the home where the damage isn’t quite as visible when you are observing the damage from the ground.  

Most homeowner’s policies protect you from wind and hail damage when it damages your siding, windows, and trim. Most importantly, your roof is covered in the event that the damage affected your roof as well. When we get called out to do inspections for siding damage caused by storms, we always inspect the roof. It is essential that when you get an inspection for your siding that the roofers inspect your roof as well. Consequently, if your siding is damaged by the storm then it is highly likely that your roof is damaged as well. 

Siding Damage from Storms home with vinyl siding and shingle roof

Storm Damage Siding & Roof Inspection

When customers call Absolute Assurance Restorations about siding damage, first of all, we give you a free siding inspection. Secondly, we inspect your siding and then we inspect your roof. Above all, your roof will be thoroughly inspected for missing and lifted up shingles from the wind and possible hail damaged shingles. Roof damage must be identified as soon as possible to prevent further damage to your home. Lastly, it is important to keep in mind that most homeowner’s policies cover cosmetic damage as well. For example, hail damage will not cause leaks if it dents metal roofing, but in many cases the metal roofing is still covered under cosmetic damage on your homeowner’s policy. 

After your free estimate we will provide you with your best options for your storm damage siding repair. We are a top rated metal roofing company in Mansfield, Ohio. We do all types of roofs including shingles, slate and flat roofs. Also, siding replacement, skylights and windows. Contact us for a free estimate (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield, Ohio 44903
Secondary phone: (855) 567-7663
Email: jason@aaresto.com

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM

roofers ohio update home with shingle roof and tree in front
Hail Roof Damage Roof Repair Roofing Storm / Wind Damage roof repair

Roofers Ohio Stay-Home Orders

How is the stay-at-home order in Ohio working out for Roofers? 

How is the current Ohio stay-home order working out for roofers? So far, things are working out pretty well. While I cannot speak for any other roofers near me, we have been able to repair lots of roofs and follow the “no contact” orders. We have responded to many roof repair calls and our roofers are able to successfully inspect our customers roofs while maintaining a safe distance. Also, customers with interior ceiling damage have successfully provided us with pictures so we can document the damage in our estimates. 
roofers ohio home with shingle roof

Storm Damaged Roofs

Putting emergency tarps on storm damaged roofs has been easy to do. Certainly, that part of the process doesn’t involve direct contact with our customers. After tarping a customers roof, we have emailed them their estimate and got the process rolling for the customers who have claims they need to file. A lot of their roofs were damaged in the recent storms. Also, we have had quite a bit of hail damage in certain areas from hail that is almost two inches in diameter!
We have had plenty of roof repairs and many of our customers have been very accommodating and understanding. Our new process of avoiding close contact and emailing estimates to customers has been a big success. If anything, most customers seemed very excited about the ease of transition under the current circumstances. We are very grateful that all of our customers have been so easy to work with during this period of extreme caution. 

As roofers, Absolute Assurance Restorations will continue to remain open during this Ohio stay-at-home period because we are an essential business. When your roof is damaged, we will respond quickly for you. Also, if you need siding repair, metal roof repair, or slate roof repair, contact us. We treat our customers with the highest priority. Contact us for a free estimate (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield, Ohio 44903
Secondary phone: (855) 567-7663
Email: jason@aaresto.com

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM

roofing contractor essential business large pieces of hail sized next to a quarter
Hail Roof Damage Roof Repair Roofing

Service Update: Roofing Contractor is an Essential Business

As a roofing contractor, Absolute Assurance Restorations is an essential business in Ohio. 

On Sunday, a decision was made to extend the “closure of all K-12 schools until May 1st. This most recent extension tells us two things. Firstly, it tells us that “flattening the curve” by avoiding community spread is helping here in the state of Ohio. Secondly, it tells us how dire it is that we flatten the curve by adhering to the “stay-at-home” order, including social distancing. 

Most importantly, up to this point, the good citizens of Ohio have responded and demonstrated the dedication and sacrifice to help reduce community spread. Many self-sacrificing family, friends and neighbors are actively engaging in the “new normal.” And that includes home-schooling and eLearning with their school-aged children, working from home when possible, and avoiding excessive trips to grocery stores and pharmacies. Also, the cleaning of our hands over-and-over is helping to reduce the chance of community spread. 

Roofing Contractor is an Essential Business

The good news is that many people are still able to work from home or engage in work if it pertains to “essential work or activity.” Absolute Assurance Restorations are roofers near Mansfield, Ohio, and we qualify as an essential business. During this time of uncertainty, we remain open and are actively serving our customers with their roof repairs. 

Recent storms have swept through the region and we are assisting our customers with roof repairs. Most diligently, we are adhering to the new social distancing standards urged by our health officials. And so far so good. We have had no issues abiding by new social distancing standards with our customers who urgently need storm damage roof repairs. In addition, we have been able to follow a new procedure that allows the homeowner to take pictures of the interior damage (ceiling leaks) of their home and email it to us while we are inspecting their roofs. 

Roofing Contractor in Mansfield Remains Open

We will continue this practice until the stay-at-home orders are lifted. This is storm season in Central Ohio and we are available for roof repairs and replacement when you need us. Our customers are treated with priority and urgency to for roof repair calls. Recently, there was even severe hail damage in certain regions causing severe damage to asphalt shingle roofs and slate roofs. Really large hail! (see above)

Absolute Assurance Restorations is the leading storm and wind damage restoration company in the entire region. Contact us for any storm and hail damage roof repairs in Mansfield as well as skylights and windows. Also, we are still providing free estimates for any new roofing projects you may have. In addition, we are the top rated siding installation company. Call for a free estimate (419) 709-7223.

Roofers in Mansfield Ohio

120 Sturges Ave Suite 8
Mansfield, Ohio 44903
Secondary phone: (855) 567-7663
Email: jason@aaresto.com

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM